Archive for September, 2014

Pleasant, fun, professional, and HONEST – Rohn & Melody A.

September 30, 2014

Best buying experience we’ve ever had! Pleasant, fun, professional, and HONEST! Daniel was exceptional and everyone else throughout the process was a joy to do business with! Have already sent people this way – very pleased!

Rohn & Melody A. – Fountain Inn, SC
September 29, 2014

Purchased: 2014 Ram 1500
Salesperson: Daniel Crawford

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Salesman knew his inventory – Linda R.

September 30, 2014

Daniel offered to look in the “back lot” when what I wanted was not on display. We found just what we were looking for! Since he knew the inventory, he was able to show us a car that wasn’t on the lot yet!

Linda R. – Greer, SC
September 29, 2014

Purchased: 2015 Jeep Wrangler
Salesperson: Daniel Crawford

No pressure – Adrian B.

September 30, 2014

Donnie was extremely helpful and courteous. I felt no pressure was put on the buying experience. One of the best buying experiences I have ever had.

Adrian B. – Roebuck, SC
September 27, 2014

Purchased: 2011 Dodge Nitro
Salesperson: Donnie Spann

Friendly, kind, and welcoming – Elizabeth C.

September 30, 2014

Very friendly, kind, welcoming group here – very pleasant experience. David was very helpful, not pushy, and worked with me to get me the best deal possible.

Elizabeth C. – Greenville, SC
September 27, 2014

Purchased: 2014 Jeep Cherokee
Salesperson: David Tolar

A great choice – Randie G.

September 30, 2014

Chris was very professional and courteous. He made us feel at home and met our every need. A great choice!

Randie G. – Anderson, SC
September 27, 2014

Purchased: 2014 Jeep Cherokee
Salesperson: Chris James

Exceeded expectations – Leander S.

September 30, 2014

Rick is and was a blast to deal with. Big O has met and exceeded my expectations once again. I will be back again when I am in need of another truck. Thanks!!

Leander S. – Lyman, SC
September 27, 2014

Purchased: 2014 Ram 1500 / 2014 Ram 1500
Salesperson: Rick Parsons

Customer’s interest in mind – Lacey L.

September 30, 2014

Eric Peoples was a very professional individual and provided excellent customer service. He kept our interest in mind while looking.

Lacey L. – Greenville, SC
September 27, 2014

Purchased: 2014 Dodge Charger
Salesperson: Eric Peoples

Couldn’t have ask for better – Sabrina K.

September 30, 2014

My car shopping experience today with Mark Fisk was exceptional. He was very courteous and knowledgeable regarding the 2015 Dodge Challenger. I couldn’t have asked for a better salesman and shopping experience! Thank you!

Sabrina K. – Greenville, SC
September 20, 2014

Purchased: 2015 Dodge Challenger
Salesperson: Mark Fisk

“Saved the day” – Jason and Nicole A.

September 29, 2014

After researching the 2014 Dodge Durango online for at least 2 weeks in advance, my husband and I made the mistake of choosing to go to another Dodge dealership in Augusta, GA. That particular dealership had a price listed on the internet that was within the range we were looking at. The Durango that we REALLY wanted was at Big O Dodge, but we were trying to be reasonable and buying one that was less expensive. Well, that ended in disaster, as the posted internet price was including all “possible discounts”, such as military, college graduate, etc, etc. None of which we qualified for, therefore the ACTUAL price of the Durango when we got there was $6000 higher than expected — and they obviously didn’t intend to negotiate a lower price. So, after wasting half of the day, I called Ike Traylor at Big O Dodge while I was standing in front of that other dealership. He and I had exchanged emails over the week before, and he confirmed that the Durango we wanted was still on the lot. So we then made the decision to make the 2 hour drive from Augusta, GA to Greenville. Honestly, by the time we got to Big O, we were completely defeated. It was late in the afternoon, and I really didn’t have much hope of getting the Durango that I wanted so badly… but I figured I’d gone through so much already, may as well try. Ike turned us over to Ricky Fernandez, who was so friendly and fun to talk to. He was very knowledgeable about the vehicle, and showed us every feature on it (which the other dealership didn’t do!). We were sold! And the selling price was the price that was listed online. There was no false advertisement just to get us in the door. The price was the price. From there, everyone at Big O went above and beyond to get us this car. They seemed to genuinely CARE about us, and WANTED us to have the car — Not just trying to make a sale. They ended up getting us a better interest rate than we could have EVER imagined. Ike made sure to explain everything to us during the negotiation process with the bank. Even though the dealership had closed for the evening, he stayed until he was sure the deal was done. Ricky also stayed with us, and never once seemed annoyed that he was there an hour and a half past closing. For that matter, no one there seemed to mind staying. They all shook our hands and thanked us for our business. I highly recommend these folks. They are honest people, that really care about their customers. I will buy from them in the future, and I have already recommended them to friends and family.

Jason and Nicole – Greenwood,  SC
September 6, 2014

Purchased: 2014 Dodge Durango
Salesperson: Ricky Fernandez / Ike Traylor

Willingness to get the job done – Julie K.

September 27, 2014

Great experience. Thomas made it too easy for us and we appreciate the convenience, prompt service, and willingness to get the job done.

Julie K. – Tryon, NC
September 19, 2014

Purchased: 2014 Jeep Cherokee
2014 Dodge Dart
Salesperson: Thomas Ramantanin